1/28/2023 0 Comments Conversation escalation pdf![]() ![]() Standing up and walking around helps to activate the thinking part of your brain. If your heart’s racing, your first job is to calm your body. It’s not just the mind but also the body that responds to a perceived threat. Here are some of the ways top leaders maintain their presence of mind even during the most tension-filled discussions:īe aware of your body. And before you know it, you find yourself in a conversation that’s on the wrong track. The part of the brain that perceives a threat triggers a fight-or-flight response that doesn’t leave much room for rational thought. One of the biggest issues people face in these moments is dealing with a rush of emotions. ![]() But there are times they need to happen, and as with most difficult things, it’s good to go in with a plan. For most of us, just the thought of a difficult conversation causes anxiety and frustration. ![]()
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